Stay connected to us - and get so much more - with the Universal Life Church Community Toolbar!
Tags:
ulc o
 
Help & Troubleshooting
Click on any of the frequently asked questions to read its answer.
 
Why don't I see the Universal Life Church Toolbar on my browser?
How can I move the Universal Life Church Toolbar to a different location?
Why don't I see the Universal Life Church Toolbar listed in the Internet Explorer toolbars list?
Does the Universal Life Church Toolbar conflict with my browser or other add-ons?
I installed the new version of Microsoft Iternet Explorer 6. Why doesn't the Universal Life Church Toolbar icon appear on my browser?
I'm trying to uninstall the Universal Life Church Toolbar but keep getting an error message. What should I do?
Do I need to pay for using the Universal Life Church Toolbar?
When will you have the Universal Life Church Toolbar available for other platforms?
Do you support MSN Explorer?
How can I contact technical support?
How do I uninstall the Universal Life Church Toolbar?
 

Why don't I see the Universal Life Church Toolbar on my browser?

 
If you have installed the Universal Life Church Toolbar and do not see the icon, or you installed a new version of Internet Explorer and the Universal Life Church toolbar is no longer displayed, go to View > Toolbars and click on the Universal Life Church option. If you don't see the Universal Life Church toolbar listed, follow the instructions below.

How can I move the Universal Life Church Toolbar to a different location?

 
Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option.
 
You can change the location of the Universal Life Church Toolbar on your browser by clicking and dragging the vertical separator bar to the left of the Universal Life Church icon by placing the Universal Life Church Toolbar in the desired location. This functionality enables you to place two (or more) toolbars on the same line if you want to conserve space in your browser.
 
Please note that, as with all of Internet Explorer's toolbars, you can only move the Universal Life Church Toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.

Why don't I see the Universal Life Church Toolbar listed in the Internet Explorer toolbars list?

 
Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The Universal Life Church Toolbar may be listed under the name 'Radio' (usually the second such listing). Go to View > Toolbars and click on the second Radio option.

Does the Universal Life Church Toolbar conflict with my browser or other add-ons?

 
No, the Universal Life Church Toolbar is designed to run without affecting any other system add-ons.

I installed the new version of Internet Explorer (6.0).
Why doesn't the Universal Life Church icon appear on my browser?

 
In Internet Explorer, go to View > Toolbars and check that the Universal Life Church option is selected. If not, select it.
 
 

I'm trying to uninstall the Universal Life Church Toolbar but keep getting an error message. What should I do?

 
Install the Universal Life Church Toolbar again and then uninstall it.

Do I need to pay for using the Universal Life Church Toolbar?

 
No, the Universal Life Church Toolbar is free of charge.

When will you have the Universal Life Church Toolbar available for other platforms?

 
We are currently looking into the feasibility of implementing the Universal Life Church Toolbar for other platforms. Check our web site or forum for the latest updates.

Do you support MSN Explorer?

 
At this time the Universal Life Church Toolbar does not work with MSN Explorer.

How can I contact technical support?

 
If you are experiencing any problems or have a question about the Universal Life Church Toolbar that is not covered in our online help then feel free to contact us.

How do I uninstall the Universal Life Church Toolbar?

 
To uninstall the Universal Life Church Toolbar from your Firefox browser do as follows:
  • Open Firefox and click on the "Tools" menu.
  • Select "Extensions".
  • Find Universal Life Church in the list of installed extensions and click on it.
  • Click on the "Uninstall" button.